User Privacy

In order to protect user information and consent. Users may choose to opt out of sharing location data and notifications that are not functional.

This relates to upcoming changes but will be applicable by the first quarter of 2021.

The platform currently requires users to provide personal information and contact information to providers. Location can be be omitted by the user so integrations should consider that this information may not be available.

Available User Data

Key	Type
userToken	String. Unique token to identify the user.
email	String. Email
firstname	String. Name / Firstname(s) of the user.
lastname	String. Surname / Lastname of the user.
telephone	String. User's contact number (e.g [phone])
age	Int. The current age of the user.
CAN BE OMITTED
country	String. Country the user is in.
city	String. City the user is in.

GDPR

Users are able to control what information is shared with the platform, webhooks, and API. This means that when a user object is returned, it will contain the user's profile as per their preferred privacy settings.

Currently location information may be omitted.

Auto-Deletion

If enabled, accounts can be auto-deleted if users are inactive for a period of time - it is a nice way to clean up aged users and to ensure users are prompted to have their data deleted when apps are deprecated.

Auto-deletion is a syndication-level feature and thus will apply to all accounts, i.e. all users on all accounts on a syndication will be prompted with auto-deletion after 12 months of inactivity. The privacy framework configuration is set at a platform level and can't be set at account or app levels.

Minors

Based on COPPA. The platform only allows users 13 and above to sign up to any platform app without parent consent. If your jurisdiction requires parental consent for users above this age you will need to obtain this through alternative means.

The definition of minors varies depending on where in the world you are based and which laws apply to your users, but minors are generally below 18 (South Africa) or below 13 (USA) years of age.